Assumption The Thorn In The Side Of Success

Quantum Leap #9: Start with Yourself

Leading at Light Speed is a powerful new leadership book revealing 10 Quantum Leaps to build trust, spark innovation, and create a high-performing organization.

The Assumption Paradox is a concept in Leading at Light Speed described in Chapter 9 along with three other Leadership Paradoxes. Buy the book to read about the other three.

Leaders need to make tough decisions - and yet almost always those decisions are based on a set of assumptions. Perhaps the most common assumption these days is that we, as powerful players, can solve any problem within the game if we simply go at it rationally. We assume we can affect major outcomes through the force of our will. We assume our competence, act on the basis of that assumption, and then we defend our assumption to the hilt. Even when confronted with contrary evidence, we continue to defend our assumptions out of a fear not to be exposed as silly or foolish. This can result in a series of poor decisions that, bulwarked by our assumption of competence, further reinforce our incompetence! As the author Colin Wilson said: "fear is the mind killer." And assumptions are the accomplice, driving the getaway car.

The key to negotiating your way through the assumption paradox is by recognizing the underlying fear at work - the fear of self-exposure - and finding the courage to discuss your assumptions and admit your mistakes to others. This means creating a culture where people are free to challenge one another's thinking and are able to ask questions straightforwardly. This is not a new theme in this book: Success within the organization is attained when trust comes first; when you, the leader, lead the way by admitting mistakes. No one can be right if every one is wrong, goes the old axiom. But, on the other hand, no one can be right if everyone's right. You must lead the way.

I've been nearly killed by my assumptions. One day I decided I wanted to build a bridge across the stream at our farm in Virginia. I reconnoitered the situation and decided that if I cut down a particular oak tree, I could make it fall in such a way that it would land across the stream and become a perfect bridge. So I took my chain saw down to the stream one Sunday morning. The tree was a large white oak. According to the old custom for cutting down hefty trees, I cut firt in to the side where I wanted it to fall. I then went to the other side to complete the cut. Halfway through, I heard a horrible ripping noise. The entire tree started vibrating violently, and then with a great wrenching groan it split vertically like a piece of 80-foot kindling. Half the tree came crashing to the ground, skimming my head and missing me by a mere fraction of an inch. As I stood there, adrenaline shooting through my body, I saw what had happened: Rain and insects had gotten into the core of the tree, causing it to rot. Instead of a footbridge, the tree had nearly become my guillotine! I returned home, shaken but alive.

The business world is full of metaphors and analogies. When America Online purchased Time Warner, the latter assumed that AOL could create an enormous new sales channel for Time Warner content. Time Warner, after anticipating a great and profitable meeting of the minds, were shocked when nothing much came of it. Seagram's CEO Edgar Bronfman, when he purchased Universal Studios at the end of the 1990s, had in his mind a dazzling media race in which he would push the company to new and unexpected heights. When he turned around and sold Seagram-Universal to French giant Vivendi two years later, it was clear his assumptions had not panned out.

A major theme in Leading at Light Speed is that you need to be constantly attuned to your deepest assumptions in order to be an effective leader. Only through a deconstruction of the facade of arrogance can you find a path that clears the most dangerous decisions and assumptions. Regularly challenging your own thinking, regularly gathering a group of people you trust to tell it like it is - that's the key to solving the assumption paradox.

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